Microsoft Dynamics NAV Support

Competitive Edge Services provides Microsoft Dynamics NAV support domestically and across the globe.  We also have a dedicated help desk to support clients long term well after the implementation. Our focus is – and has always been – on the long-term relationships we build with our clients. We’re there when you need us, no matter how simple or complex your needs.

Dynamics NAV Support
Microsoft Dynamics NAV Implementations

We have team members that have sat on your side of the desk who are well versed in business processes with an average of 12 years of NAV expertise and experience. Right from the get-go, we’ll help, assist and guide you all the way through your implementation. From testing to training, from go-live to ongoing support, Competitive Edge Services has you covered every step of the way.
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MS Dynamics NAV Project Rescue

If you already have Dynamics NAV and your partner isn't delivering what you wanted or expected, the quality of service and support isn’t up to par or you just want an experienced partner who can help you develop a long term strategy for your business, we can help.

NAV Support International


Supporting Microsoft Dynamics NAV across the Globe

Originating in Denmark in 1983, NAV in its many forms was mainly distributed in Scandinavia and other European countries including Germany and the United Kingdom.  Microsoft purchased NAV in 2002 establishing a broad footprint in the United States.      
With a global presence lasting over 30 years and with more customers than any other Dynamics product (currently over 100,000 businesses use NAV worldwide), we have found over the years that companies in the U.S. are looking to adopt NAV because their international counterpart is using it or it may be that an international organization has U.S. presence and is looking for a local U.S. partner.

This is where we come in.

Competitive Edge Services has been working with NAV for over 15 years and supports many U.S. businesses with international presence.  Some of our U.S based clients have offices in:

  • Bermuda
  • Denmark
  • Hungary
  • Norway
  • Switzerland
  • United Kingdom
  • Italy

One client based in the United States purchased NAV and hosted it in Competitive Edge Services own data center.  Pleased with the implementation of the project, they hosted NAV for their European office in the data center as well.   

If you’re looking for a U.S. based Microsoft Dynamics NAV partner with expertise working with international businesses, then consider Competitive Edge Services.  

 

NAV Help Desk

Microsoft Dynamics NAV Help Desk

Competitive Edge Services offers help desk services dedicated to Microsoft Dynamics NAV.  You'll get support from a Competitive Edge Services technician, not an outsourced service. Our technicians will work with you directly to solve your service or software issues via telephone, email, or remote access. Here's how it works.

  • Call our NAV Help Desk
    One call. One place. It’s easy!
     
  • Issue Assigned to Appropriate Team
    We take the guesswork out of who is best equipped to solve your problem. We assign your issue to the best person for the job, so you’ll get resolution quickly and accurately!
  • Remote Access
    Using remote access, we’ll experience your issue first-hand. This enhances our understanding the issue so we can resolve it quickly
  • Proactive Communication
    You’ll always know the status of your issue, as well as what is being done to address it
     
  • Documentation
    We provide you with clear documentation of the issue as well as what was done to resolve it. That way, if the issue ever recurs, documentation is available to help expedite the resolution process

 

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