1400 Computer Drive, Suite 220 | Westborough, MA 01581 Support

Microsoft Dynamics NAV Support

Microsoft Dynamics NAV Support

Implementing an ERP system is only half the job – you need responsive, long-term support. Our focus is – and has always been – on the long-term relationships we build with our clients. We’re there when you need us, no matter how simple or complex your needs:

1.    Call our NAV Help Desk
One call. One place. It’s easy!

2.    Issue Assigned to Appropriate Team
We take the guesswork out of who is best equipped to solve your problem. We assign your issue to the best person for the job, so you’ll get resolution quickly and accurately!

3.    Remote Access
Using remote access, we’ll experience your issue first-hand. This enhances our understanding the issue so we can resolve it quickly

4.    Proactive Communication
You’ll always know the status of your issue, as well as what is being done to address it

5.    Documentation
We provide you with clear documentation of the issue as well as what was done to resolve it. That way, if the issue ever recurs, documentation is available to help expedite the resolution process

6.    Overview Training
Ensures that your entire team is trained on the basics of your software system